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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vicki Lightfoot

April 29, 2024

5  out of  5 rating by Vicki Lightfoot
"Kathy gave excellent customer service by providing timely and effective responses to my concerns."
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Thurshon Damon

April 27, 2024

5  out of  5 rating by Thurshon Damon
"Miss Dawn Hughes provided EXCEPTIONAL SERVICE!! She literally went above and beyond , I mean, literally the greatest first impression. I left the call with NO questions, which is more than Exceptional to me. I'm so grateful for the way she explained the information provided!"
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Monty Warren

April 26, 2024

5  out of  5 rating by Monty Warren
"Nicole was very knowledgeable and just a nice person to talk to about my policy. She answered every single question I had and I really appreciate that she knew what she was doing. Great job Nicole!"
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Pamela

April 22, 2024

5  out of  5 rating by Pamela
"It was a pleasure speaking with Dawn Hugh's today. Very helpful and informative. I look forward to being a part of the State Farm family"
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Janet Tyler

April 22, 2024

5  out of  5 rating by Janet Tyler
"Nicole is a wonderful and polite person. She always makes sure to take that extra step to exceed expectations. She’s always looking for ways to help and follows through. She makes me happy to be apart of the State Farm family once again!"
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Joshua Kessel

April 19, 2024

5  out of  5 rating by Joshua Kessel
"Thanks Kathy for getting me straight for the weekend! You are the best!!"
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Aaron Giles

April 15, 2024

5  out of  5 rating by Aaron Giles
"Very easy to talk helpful and explained things well 10/10 would recommend"
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john palmer

April 11, 2024

5  out of  5 rating by john palmer
"Nicole Andrews, was very professional and gave me great customer service. She's the best!"
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Chrystal Russell

April 5, 2024

5  out of  5 rating by Chrystal Russell
"Nichole was such a big help with providing information about my policy. She is super nice and made me feel like she time to help answer questions, which is rare these days. I feel like she really loves her job because she is super great at it."
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Patricia Olivis

March 28, 2024

5  out of  5 rating by Patricia Olivis
"So I had to find a new insurance company because my old company was no longer providing to the Virginia area. Donna Hughes took very good care of me. Although I had her crunching numbers she did her due diligence to get me the very best quote for renters and auto insurance. I am satisfied with my new provider and look forward to building a wonderful relationship."
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Joanne Phillips

March 25, 2024

5  out of  5 rating by Joanne Phillips
"I just dealt with "Nicole" with Steve Allen State Farm Insurance, & once again she was outstanding in explaining to me details of some paperwork I had received from State Farm. I have dealt with Nicole before, & she is always genuine, sincere, extremely helpful & very courteous."
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Scott Brewbaker

March 19, 2024

5  out of  5 rating by Scott Brewbaker
"I have been with this office since I’ve been 16 years old and now I’m 52. This office has great customer service and extremely helpful."
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steelmind

March 18, 2024

5  out of  5 rating by steelmind
"Lily Jacobson was the most helpful person I've ever spoken with in terms of insurance. She is the nicest, most patient person! She answered all our questions and helped set everything up. Thanks so much for all your help, ma'am!"
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Rodney Tyler

March 14, 2024

5  out of  5 rating by Rodney Tyler
"Nicole is the best!!! She was very helpful and was knowledgeable in other areas that I didn't originally call for. Highly recommended 👌🏽"
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Michael Troyer

March 14, 2024

5  out of  5 rating by Michael Troyer
"Working with Nicole Andrews has been a delight. She's very polite, courteous and knowledgeable. She's prompt in following up on information requested. A very good representation of State Farm."
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Krissy Richardson

March 7, 2024

5  out of  5 rating by Krissy Richardson
"Dawn was the best!! So thankful for her Dawn provided nothing but the best customer service. she was able to answer all of my questions and concerns very quickly"
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Cj Russell

March 6, 2024

5  out of  5 rating by Cj Russell
"Nicole was really nice. She got me insured quickly. She was Very professional. Thank you State farm for having Such a well trained representative."
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Trapp Nathaniel

March 5, 2024

5  out of  5 rating by Trapp Nathaniel
"I am more than happy with the service I was given. Dawn Hughes was professional and knowledgeable. She even managed to answer some questions that I had with my old insurance company. I was given a better rate and some even better insight, I am very grateful."
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Arielle

March 1, 2024

5  out of  5 rating by Arielle
"Dawn was awesome! She was extremely helpful and patient. She took her time explaining and answering all my questions so that I could make the best choice. Amazing customer service!"
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Robbie Odell

February 27, 2024

5  out of  5 rating by Robbie Odell
"Me and my Dad have been with Steve Allen, and all his staff including Nicole for over a decade. We couldn't ask for a better team of insurance specialists that are knowledgeable, friendly, professional, easy to work with, and available at any given time. Thank You!!!"
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Tameca West

February 19, 2024

5  out of  5 rating by Tameca West
"Lily was awesome! Answered all of my questions with a smile"
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Yolanda Tennessee

February 16, 2024

5  out of  5 rating by Yolanda Tennessee
"Nicole Andrews was awesome working with me today! She called me back quickly and was able to get my new vehicle set up in no time. Nicole sent my information via email while we were communicating and she was just so very kind and pleasant. I can tell that Nicole is truly an asset to State Farm and I just loved everything about our experience. Thanks Nicole!"
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Kathryn Oti

February 8, 2024

5  out of  5 rating by Kathryn Oti
"Nicole is the best. She's always super helpful, knowledgeable and kind. A pleasure to work with."
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Angela O

February 7, 2024

5  out of  5 rating by Angela O
"I placed an online inquiry for help with moving my insurance to a new company. I heard back from Nicole with Steve Allen's office immediately. Nicole was able to get my quotes and new policies in place less than 24 hours from my initial inquiry. She helped me save money and get better coverage for my home, auto, RV, boat, and umbrella policies. I would highly recommend!!"
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Chris

February 7, 2024

5  out of  5 rating by Chris
"Kathy Marthan was very helpful, she was nice and a very good agent, very knowledgeable!! Thanks so much it was a great experience!"