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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Gena Holland

October 23, 2026

5 out of 5 rating by Gena Holland
"Have been with them for more than 30 yrs & they have always been on the job & worth every penny. Helpful, kind and considerate. Cool and calm in a crisis. Dependable and trustworthy ! Whether windshield or sunroof replacement or collision local or out of town, they answer the phone & are ready to help. Todd this time with a sunroof replacement, brilliant, professional & kind. Thank you!"
We responded:
"Gena, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Kathryn Brittle

October 21, 2026

5 out of 5 rating by Kathryn Brittle
"State Farm is a great insurance company. Steve and all of his staff are super friendly, reliable and so helpful. I highly recommend them for all your insurance needs. I have had their coverage for at least 30 years."
We responded:
"Thank you so much for the 5-star rating, Kathryn! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Steve Allen "
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Barry Brown

October 20, 2026

5 out of 5 rating by Barry Brown
"Kathy has always went above and beyond to make sure im taken care of"
We responded:
"Thanks so much for the amazing review, Barry! We really appreciate your support here in Sandston. Just reach out anytime if you need us - we’re here for you. "
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Ron Saunders

October 14, 2026

5 out of 5 rating by Ron Saunders
"Dawn is so responsive and always is willing to get you the best coverage. She is delightful to talk to and very friendly."
We responded:
"Thank you so much for your wonderful feedback of us here at Steve Allen’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Steve Allen’s Insurance Team "
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Tina Davis

October 9, 2026

5 out of 5 rating by Tina Davis
"They are very friendly and very helpful with whatever you need."
We responded:
"Thanks so much for the amazing review, Tina! We really appreciate your support here in Sandston. Just reach out anytime if you need us - we’re here for you. "
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Connie Mangum

October 8, 2026

5 out of 5 rating by Connie Mangum
"Todd K. Was very helpful with getting our cars and home insurance down some. We needed a break cause our old insurance had gone up $600 even though we haven't had any accidents for 11 years. Anyway he was attentive to what we wanted and needed. Very friendly and personable. Thanks again Todd."
We responded:
"Thank you so much for the 5 stars, Connie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Roxanne Finley

October 8, 2026

5 out of 5 rating by Roxanne Finley
"I had a bad experience at another office and dawn at Steve's office renewed my faith in customer service. Dawns attention to detail and friendly manner made me feel valued and confident . Can't recommend enough."
We responded:
"Thank you for the 5-star review, Roxanne! We’re proud to serve the Sandston community and truly appreciate your support. "
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REDCITY804

September 17, 2026

5 out of 5 rating by REDCITY804
"Ms. Kathy with State Farm was so helpful and getting me the best quote I could get seem like everyone was just so high but she was very nice communicative if you are looking for best quote I recommend State Farm and I’m will adding my other car in a few days thanks Ms.Kathy and State Farm team sincerely Mr.McDaniel."
We responded:
"Thank you so much for your wonderful feedback of us here at Steve Allen’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Steve Allen’s Insurance Team "
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Tre Strattman

September 14, 2026

5 out of 5 rating by Tre Strattman
"Excellent service and very quick."
We responded:
"Tre, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Steve Allen and Team "
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Savannah Brotherton

September 11, 2026

5 out of 5 rating by Savannah Brotherton
"Quick, efficient service. Thank you Kathy!"
We responded:
"Savannah, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Steve Allen and Team "
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mekala johnson

September 10, 2026

5 out of 5 rating by mekala johnson
"I had an amazing experience working with Brandie at State Farm! She was professional, knowledgeable, patient, and genuinely helpful throughout the entire process. She took the time to answer all of my questions and made sure I understood everything about my policy. Brandie truly cares about her customers and goes above and beyond to provide excellent customer service. I highly recommend her to anyone looking for insurance and an agent who makes the process easy and stress-free. Thank you, Brandie Cummins, for all of your help!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Leandra Adkins

September 10, 2026

5 out of 5 rating by Leandra Adkins
"Great experience! Kathy was very kind, responsive, and helped me add a vehicle to my policy in a timely manner."
We responded:
"Wow, thank you for the 5-star review, Leandra! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Kevin Braxton

September 10, 2026

5 out of 5 rating by Kevin Braxton
"Excellent service and in a timely fashion with getting my insurance through during the Holiday"
We responded:
"Kevin, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Josh Ostrander

September 8, 2026

5 out of 5 rating by Josh Ostrander
"I have been with Steve Allen for 19 years. Would never switch insurance due to how personable everyone in the office is and they always pick up the phone to help. Always a great experience."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Traci Grever

September 8, 2026

5 out of 5 rating by Traci Grever
"Dawn took the time to provide competitive quotes and answer my questions. Better than trying to get through automated voice menus and AI generated responses.."
We responded:
"Traci, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Sandston. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Steve Allen and Team "
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Ashley Renee

September 8, 2026

5 out of 5 rating by Ashley Renee
"Very fast, easy to communicate with love my experience was amazing"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Austin Hucks

September 3, 2026

5 out of 5 rating by Austin Hucks
"Todd Klevgard is the man when it comes to insurance needs and making sure you’re covered with what you need and finding savings along the way. I shopped my insurance with him and he was able to find me huge savings with home and auto. He was quick and I had active insurance with him the very next day. Can’t recommend Todd enough!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Jenn Q

August 28, 2026

5 out of 5 rating by Jenn Q
"My experience today with Lily was awesome. I called this morning letting her know the problem I was having and she got it fixed right away and kept me updated every step of the process. I can not tell you how much I appreciate the entire staff at Steve Allen State Farm. Thank you again Liliy!!!"
We responded:
"Thank you for the 5-star review of Steve Allen’s team - we really appreciate your kind words! "
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Sonja Fuller

August 28, 2026

5 out of 5 rating by Sonja Fuller
"Great explanation of services offered"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Erica Broadfoot

August 28, 2026

5 out of 5 rating by Erica Broadfoot
"Lilly is the best!!! She has helped me understand policy's and always been very pleasant to talk to Thank you Lilly for your hard work!!!!"
We responded:
"Hi Erica, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Sandston.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Steve Allen "
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Shapall King

August 28, 2026

5 out of 5 rating by Shapall King
"Kathy was amazing!"
We responded:
"Hi Shapall, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Steve Allen’s team.  Please reach out to us if any questions come up!  - Steve Allen’s Insurance Team "
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Liliam Gunera

August 24, 2026

5 out of 5 rating by Liliam Gunera
"My agent Todd, gave us excellent service on the Auto-Home policy, very affordable prices. We’re very satisfied, he was friendly, efficient, explained the whole process to me totally recommended State Farm especially Todd!

Mi agente Todd, nos dio excelente servicio en la póliza Auto-Casa, precios muy accesibles. Totalmente satisfecha, el fue amable, eficiente, me explicó todo el proceso, totalmente recomendable State Farm especialmente a Todd!"
We responded:
"Liliam, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Steve Allen and Team "
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Travis Puetz

August 20, 2026

5 out of 5 rating by Travis Puetz
"Excellent service an friendly fast an exceptional customer care"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Bernard Howie

August 13, 2026

5 out of 5 rating by Bernard Howie
"Dawn is always courteous and she is definitely a problem solver. Thank you so much for your help over the years ."
We responded:
"Thank you so much for the 5-star rating, Bernard! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Steve Allen "
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it's brittany b*tch

August 11, 2026

5 out of 5 rating by it's brittany b*tch
"Everything went very smoothly and Dawn was very helpful"
We responded:
"Thanks so much for the fantastic rating, it's! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "