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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tre Strattman

September 14, 2026

5  out of  5
rating by Tre Strattman
"Excellent service and very quick."
We responded:
"Tre, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Steve Allen and Team "
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Savannah Brotherton

September 11, 2026

5  out of  5
rating by Savannah Brotherton
"Quick, efficient service. Thank you Kathy!"
We responded:
"Savannah, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Steve Allen and Team "
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mekala johnson

September 10, 2026

5  out of  5
rating by mekala johnson
"I had an amazing experience working with Brandie at State Farm! She was professional, knowledgeable, patient, and genuinely helpful throughout the entire process. She took the time to answer all of my questions and made sure I understood everything about my policy. Brandie truly cares about her customers and goes above and beyond to provide excellent customer service. I highly recommend her to anyone looking for insurance and an agent who makes the process easy and stress-free. Thank you, Brandie Cummins, for all of your help!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Leandra Adkins

September 10, 2026

5  out of  5
rating by Leandra Adkins
"Great experience! Kathy was very kind, responsive, and helped me add a vehicle to my policy in a timely manner."
We responded:
"Wow, thank you for the 5-star review, Leandra! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Kevin Braxton

September 10, 2026

5  out of  5
rating by Kevin Braxton
"Excellent service and in a timely fashion with getting my insurance through during the Holiday"
We responded:
"Kevin, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Josh Ostrander

September 8, 2026

5  out of  5
rating by Josh Ostrander
"I have been with Steve Allen for 19 years. Would never switch insurance due to how personable everyone in the office is and they always pick up the phone to help. Always a great experience."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Traci Grever

September 8, 2026

5  out of  5
rating by Traci Grever
"Dawn took the time to provide competitive quotes and answer my questions. Better than trying to get through automated voice menus and AI generated responses.."
We responded:
"Traci, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Sandston. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Steve Allen and Team "
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Ashley Renee

September 8, 2026

5  out of  5
rating by Ashley Renee
"Very fast, easy to communicate with love my experience was amazing"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Austin Hucks

September 3, 2026

5  out of  5
rating by Austin Hucks
"Todd Klevgard is the man when it comes to insurance needs and making sure you’re covered with what you need and finding savings along the way. I shopped my insurance with him and he was able to find me huge savings with home and auto. He was quick and I had active insurance with him the very next day. Can’t recommend Todd enough!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Jenn Q

August 28, 2026

5  out of  5
rating by Jenn Q
"My experience today with Lily was awesome. I called this morning letting her know the problem I was having and she got it fixed right away and kept me updated every step of the process. I can not tell you how much I appreciate the entire staff at Steve Allen State Farm. Thank you again Liliy!!!"
We responded:
"Thank you for the 5-star review of Steve Allen’s team - we really appreciate your kind words! "
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Sonja Fuller

August 28, 2026

5  out of  5
rating by Sonja Fuller
"Great explanation of services offered"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Erica Broadfoot

August 28, 2026

5  out of  5
rating by Erica Broadfoot
"Lilly is the best!!! She has helped me understand policy's and always been very pleasant to talk to Thank you Lilly for your hard work!!!!"
We responded:
"Hi Erica, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Sandston.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Steve Allen "
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Shapall King

August 28, 2026

5  out of  5
rating by Shapall King
"Kathy was amazing!"
We responded:
"Hi Shapall, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Steve Allen’s team.  Please reach out to us if any questions come up!  - Steve Allen’s Insurance Team "
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Liliam Gunera

August 24, 2026

5  out of  5
rating by Liliam Gunera
"My agent Todd, gave us excellent service on the Auto-Home policy, very affordable prices. We’re very satisfied, he was friendly, efficient, explained the whole process to me totally recommended State Farm especially Todd!

Mi agente Todd, nos dio excelente servicio en la póliza Auto-Casa, precios muy accesibles. Totalmente satisfecha, el fue amable, eficiente, me explicó todo el proceso, totalmente recomendable State Farm especialmente a Todd!"
We responded:
"Liliam, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Steve Allen and Team "
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Kathryn Brittle

August 20, 2026

5  out of  5
rating by Kathryn Brittle
"Stat Farm and my agent, Steve Allen, have always been very dependable over the many years I have had coverage. I have had home, auto and motorcycle coverage. The claims that I have had in the past were settled in a fair manner. I highly recommend Steve."
We responded:
"Thank you so much for the 5-star rating, Kathryn! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Steve Allen "
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Travis Puetz

August 20, 2026

5  out of  5
rating by Travis Puetz
"Excellent service an friendly fast an exceptional customer care"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Bernard Howie

August 13, 2026

5  out of  5
rating by Bernard Howie
"Dawn is always courteous and she is definitely a problem solver. Thank you so much for your help over the years ."
We responded:
"Thank you so much for the 5-star rating, Bernard! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Steve Allen "
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it's brittany b*tch

August 11, 2026

5  out of  5
rating by it's brittany b*tch
"Everything went very smoothly and Dawn was very helpful"
We responded:
"Thanks so much for the fantastic rating, it's! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Peng Lin

August 5, 2026

5  out of  5
rating by Peng Lin
"非常感谢热情周到的Todd 做为一个无助的非英文母语者 他给我很大的帮助 谢谢🙏"
We responded:
"Peng, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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John Harding

July 31, 2026

5  out of  5
rating by John Harding
"Todd K just saved me a boat load of money!!! $289.00 dollars a month to be exact. Highly recommend this guy👍👍👍"
We responded:
"Thank you so much for the 5 stars, John! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Austin Farmer

July 29, 2026

5  out of  5
rating by Austin Farmer
"Todd at Steve Allen State Farm helped save my grandfather a lot of money when transferring his policies to State Farm. He was very attentive and professional. Thanks again!"
We responded:
"Austin, thank you for the fantastic review! We’re always here to support you with your insurance needs in Sandston. "
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Dusty Melton

July 28, 2026

5  out of  5
rating by Dusty Melton
"The best team for you"
We responded:
"Hi Dusty, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Sandston.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Steve Allen "
Profile photo of Jason Palmerton

Jason Palmerton

July 13, 2026

5  out of  5
rating by Jason Palmerton
"Todd really helped me today in determining the best course of action for getting my disabled vehicle towed to a repair shop and also gave me some tips on some additional benefits State Farm has to offer that I could consider. I really appreciate Todd's help and the service from State Farm."
We responded:
"Jason, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Steve Allen’s Team here in our Sandston office. "
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Stephanie M

July 9, 2026

5  out of  5
rating by Stephanie M
"Just got a policy for my whole family and Lily was completely wonderful to work with! Thank you!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Steve Allen’s Team. "
Profile photo of D O

D O

July 9, 2026

5  out of  5
rating by D O
"I’m a longtime client of Mr. Allen and State Farm and I’ve always received exceptional service. I recently called the office to add Property Insurance to my policy and Kathy assisted and was able to provide me an excellent rate. The process was quick and seamless. This is one of the many reasons I’ve remained a loyal customer! Special shout out to Kathy!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "