State Farm® Insurance Agent Steve Allen

"Lily was extremely helpful, courteous and knowledgeable. A very pleasant experience! (And good price.)"

"Very friendly and helpful."

"Todd took great care of me and made it super easy for me to get my car insured definitely should give that man a raise he’s great with customers!"

"Steve Allen has wonderful customer service skills and is very knowledgeable. He put my mind at ease and helped guide us through our claim process. We have been a dedicated customer with him for over 15 years!!!! He is great! 6/3/26- Spoke to Lily today, she is awesome and answered my billion questions!"

"I moved to Henrico 2 years ago and Steve Allen’s office has taken care of all my insurance needs. Couldn’t be happier with the service I’ve received and highly recommend to anyone looking for a great provider. Shout out to Kathy who is fantastic to work with!"

"Always polite and courteous. Answers the phone and more than happy to help with insurance needs."

"This was my first time working with Lily. A pleasure to work with, great disposition, very knowledgeable."

"Kathy was very helpful today made process easy for me thanks i appreciate it."

"Kathy was very helpful and provided the answers and information expeditiously. Her approach is always very positive when I speak with her. Thanks, Tyerun"

"Excellent customer service and support!! Kathy is the best!! Always pleasant and others excellent service!"

"Lilly was amazing with helping transfer my insurance policy and was great with getting me a quote! Very thorough and walked me through it!"

"Steve Allen's State Farm Agency is the best in the business. His Office Representative Lorey Martin goes above and beyond every time I reach out to her for assistance. I feel blessed today that I found her and started with State Farm over 35 years ago! Thank you for taking such good care of me and my family."

"Great agent, saved me a few bucks on my policy and got me better coverage"

"State Farm has wonderful customer service. always handles all issues quickly. Kathy was able to get quotes and insurance with no delay!"

"Lily was very helpful and wealth of information."

"Dawn was amazing"

"I was looking for a new insurance policy and Lily really helped me out by showing me all the different options available and helping me choose the policy that was best for me. They're easy to reach and the service and communication is great."

"So grateful for the quick and thorough assistance Kathy provided as we were buying a home and figuring out homeowners insurance! Highly recommend!"

"Great rates for auto, renters and life insurance in Henrico. I have my Shelby Gt500 car insurance for a super low rate with them. They're always offer affordability with great customer service."

"Absolutely love them especially Kathy but the entire office will go above and behind for you"

"Kathy was very helpful to me this morning. I am having a very rough morning and she was very friendly and patient with! Thanks Kathy for making me smile and laugh today"

"Steve and Dawn are kind, took care of me, very thorough, tried to get me every discount!"

"UPDATE: Steve Allen came in on a Saturday in the middle of the day to take the time and talk to us about a few life policys and the options we currently held with our previous life insurance policies. if you are looking for insurance, give this team a shot. Tell'em Bubba sent you. Todd is the man! Nothing but respect and understanding from this agent. 10+ years trouble free with this guy! The policy's we carry, the cost is very reasonable."

"Filed a claim with State Farm over a parking lot accident with one of their policy holders. Fully denied the claim when their policy holder fabricated an unbelievable story. Agency ingnored all evidence to counter the story to avoid making a payment. Seems like a scam at best"

"Let me tell you—Steven Allen and Dawn took exceptional care of me during one of the most stressful times: transitioning from one state to another. From start to finish, they made the entire process feel smooth, organized, and surprisingly stress-free. They were professional, responsive, and genuinely invested in making sure everything went right. Any questions or concerns I had were handled quickly, and they went above and beyond to keep me informed and at ease throughout the transition. Moving can be overwhelming, but having a team like Steven and Dawn in your corner makes all the difference. I truly appreciate their dedication, patience, and top-tier customer service. If you’re looking for people who will treat you like more than just a number, I highly recommend them!"